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Just in: MTN launches eSIM, a virtual sim card for more security and quality service



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The telecoms giant, MTN Nigeria Plc on Wednesday which is July 15, 2020, broke another record as it became the first in this part of the world to launch its eSIM services on its network

The particular eSim which does not require sim card, but a virtual one with more security is to improve customer experience and maintain the highest quality of service for its customers.

The biggest network provider in Nigeria revealed during the virtual launching in Lagos followed approvals from the Nigerian Communications Commission (NCC).

The Chief Operating Officer, MTN Nigeria, Mazen Mroue, said that the company was really in a hurry to get through the trial process so that the technology could be deployed for the benefit of every Nigerian. He said that the evolution of eSIMs (Subscriber Identity Modules cards) was designed to deliver unprecedented freedom and flexibility.

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According to Mroue, ‘’Unlike the physical SIMs, e-SIMs are built into smartphones, devices and wearables. They support multiple profiles and allow customers to connect multiple numbers to their eSIM devices.

“Notwithstanding the sophistication of eSIMs, the onboarding requirements are the same, as are required for a physical SIM. Hence, SIM registration, in line with existing regulatory prescriptions, remains a requirement for activating a device embedded with an eSIM,” he said.

The MTN chief also said that the esims were particularly useful for people who wanted to manage personal and business lines easily and effectively while noting that the new technology would also be extremely convenient for frequent travellers and tourists, making it easier for them to opt for and keep a local subscription when visiting Nigeria.

He revealed that the trial for the service would run for one year and on a first come first serve basis to a limited number of subscribers.

Going further, Mroue said MTN is at the forefront of e-SIM adoption in Nigeria as part of efforts to help drive the digital economy.

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He then informed the subscribers that’s its easy and quick to set up an eSIM profile with a new and existing mobile plan for those who own eSIM compatible devices.

He advised the subscribers to visit an MTN serviMTNce centre where frontline staff will help in registration and onboarding at no cost as eSIM users will also be able to link multiple compatible devices and smart wearables such as tablets, smartwatches and others to their profile

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